The future-driven approach of Grand Casino Helsinki ensured that the growing trend of TITO was welcomed in Finland. In January 2007, the casino moved 100% to TITO and they replaced 200 of the 300 slots — all these new slots are fitted with the MEI Cashflow. Heikki Kuusela, Head Technician at the casino, explains the reason for standardizing with MEI for note reader technology: “There are three reasons for our decision to place our trust in MEI. Firstly the units perform excellently. Linking with this, my technical team appreciates the MEI technology, as the units have not caused us a single problem in the trial period. And the second reason underlines this; our customers recognized pretty quickly the slots that had MEI fitted. In a way this gave the players added confidence in the slots and we saw a move from players to slots equipped with MEI. And lastly the MEI Cashflow outperformed competitive note readers”.

Finnish companies are traditionally forward thinking and this philosophy is embedded in the casino management. When Grand Casino Helsinki was introduced to the MEI Cashflow SC series note reader in spring 2006, the management welcomed the opportunity to take part in the VAT’s. The VAT’s give the casinos the opportunity to get to know the MEI Cashflow SC series first hand. Mark Greenawalt, MEI’s European Gaming Director, explains: “At MEI, we are customer-driven. Both Casino operators and players can understand the benefit of top performing games, machines and components. A real measure of this is found in our Cashflow value added trials. We began the VAT process several years ago in the United States and have gained the trust of many casinos through this process. We firmly believe in the VAT process, and casinos can benefit from the unrivalled quality of the Cashflow SC Series.”

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