The UK problem gambling charity GamCare joined with eCommerce and Online Gambling Regulation and Assurance (eCOGRA) pooled in London during April to train casino managers on the principles of responsible gambling, and how to identify and handle problem gamblers.
Management delegates travelled from their bases around the world to attend the two-day intensive training course, which featured lectures, case history studies and interactive training exercises supervised by GamCare officials Andrew Poole and Amy Webster.
The course covered all aspects of responsible gambling and the now well-established principles for handling this important management function that eCOGRA ‘Safe and Fair' sealed gambling venues are required to use.
"A comprehensive responsible gambling policy is a critical investment for any online gambling operation," former UK Gaming Board Chief Inspector, GamCare Trustee and eCOGRA Independent Director Bill GalstonOBE told delegates. "eCOGRA has developed a set of best practice requirements."
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Global Gaming Expo - USA - 27 - 29 January, 2009
International Casino Exhibition 2009 - UK
