Casinos Austria has achieved certification according to the ECA Responsible Gambling Framework after an independent audit conducted by Austrian Standards. This shows the company acting in line with the latest standards in Responsible Gambling for the licensed land-based casinos industry that were updated by the ECA at the beginning of 2018. Casinos Austria joins the growing number of ECA members certified according to the 2018 Responsible Gambling Framework, including Grand Casino Beograd (Serbia) and Spielbanken Baden-Württemberg (Germany) with a number of other leading operators in the process of certification.
The Framework sets an industry standard for the effective management of Responsible Gambling in areas ranging from awareness-raising and employee training to marketing and stakeholder engagement. Certification is granted to ECA members after an independent third-party has been conducted. The Framework was developed together with leading Responsible Gambling expert Pieter Remmers, who also acts as the Secretary-General of the European Association for the Study of Gambling (EASG).
Prof. Dietmar Hoscher, member of the management board of Casinos Austria commented: “Responsible Gambling is at the core of Casinos Austria and guides our understanding of sustainability in the licensed land-based casino industry. We are therefore delighted that we have achieved certification under the ECA’s Responsible Gambling Framework, demonstrating the continuous progress we are making in this area.”