GLI promotes three customer service managers

Gaming Laboratories International (GLI) has promoted three client services staff to new positions. Patrick Cottingham is now client services manager, and Jamie Garcia and Christos Karountzos are now senior account executives.

In his new role as client services manager, Cottingham will help clients navigate opportunities in gaming by taking advantage of the services GLI offers to clients. He will work closely with GLI leadership to drive sales and support the growing team of account executives and client service coordinators.

As senior account executives, Garcia and Karountzos will work closely with Cottingham, their respective account teams and GLI’s internal Engineering, Mathematics, Quality Assurance, and other departments, to aid both new and existing customers meet their regulatory compliance goals.

Salim L. Adatia, VP of client services for North America, said: “We could not be happier to see Patrick, Jamie, and Christos advance upwards at GLI. Each have proven their abilities to support our growing customer base in the next chapters of their success. Moreover, their varied backgrounds across traditional land-based gaming, sports betting, and iGaming will greatly benefit industry stakeholders that have come to depend on them and GLI both. I am extremely proud of Patrick, Jamie and Christos and appreciate the enthusiasm, care, and attention they bring to their roles and our valued clientele on a daily basis.”