MGM Resorts reveals upcoming loyalty rewards scheme

On February 1, MGM Resorts will be rolling out its new and improved loyalty rewards scheme, MGM Rewards. A host of new benefits and ways to earn rewards will be available to both gaming and non-gaming guests in over 20 of the company’s premier destinations across the US.

For the first time, non-gaming customers will join their gaming counterparts and have the benefit of earning a currency – MGM Rewards Points – redeemable for complimentary food and beverage, entertainment, hotel stays and more. Members can now earn Points on the majority of expenditures at MGM Resorts destinations, integrating both non-gaming and gaming activity. In addition to MGM Rewards Points, customers playing slots will also earn Slot Dollars. MGM Resorts’ five-member tier levels – Sapphire, Pearl, Gold, Platinum and NOIR – remain in place.

MGM Rewards offers members new marquee benefits, including waived resort fees (Gold+), Tier Achievement Travel Credit to Las Vegas (Platinum+), complimentary tickets to MGM Rewards concerts (Pearl+), advanced suite upgrades for up to three nights (Platinum+), access to exclusive tier appreciation events and experiences (Gold+) and 4pm late check-out (based on availability; Platinum+). As an added benefit, MGM Rewards Points and Slot Dollars will not expire for Pearl+ members due to account inactivity.

Anil Mansukhani, MGM Resorts’ vice president of loyalty marketing, said: “MGM Resorts boasts an unrivaled collection of resorts and amenities for our guests from around the world. As every guest experiences our properties in unique ways, MGM Rewards is designed to recognize and reward every member with experiences uniquely suited to their preferences, whether that’s attending an incredible concert, enjoying a world-class meal or staying in a luxury suite,”

“MGM Rewards was developed as a direct result of customer feedback and now offers more ways to earn, more ways to redeem, and more exclusive benefits at MGM Resorts’ 20+ destinations nationwide.”

MGM Rewards grants members access to MGM Resorts’ entire portfolio of luxury properties in the US from Bellagio, ARIA, MGM Grand and Mandalay Bay in Las Vegas; to Borgata in Atlantic City; Beau Rivage in Mississippi; and MGM National Harbor in Maryland, in addition to many others. Within its resorts, MGM’s offerings include more than 400 food and beverage outlets, nightlife, entertainment at venues including T-Mobile Arena and Dolby Live in Las Vegas, and premier gaming floors.

Additional highlights of the scheme include:

All members can now earn MGM Rewards Points when they play, stay or dine

All members can now earn MGM Rewards Points when they play, stay or dine at all domestic MGM Resorts destinations on directly booked rooms and food & beverage, as well as slots and now, table games. In addition to earning MGM Reward Points, slots players can now earn Slot Dollars (formerly referred to as PointPlay) for their play.

Non-gaming and gaming members alike will now be able to redeem MGM Rewards Points 

Non-gaming and gaming members alike will now be able to redeem MGM Rewards Points for a multitude of experiences from hotel stays and food & beverage to entertainment, spas and more.

New Tier Advancement Celebration Dinners and access to exclusive tier appreciation events

New Tier Advancement Celebration Dinners and access to exclusive tier appreciation events recognize members who reach Gold or above tiers based on 2022 gaming and non-gaming spend.

Extended earning window

To celebrate MGM Rewards’ launch, Tier Credits earned by members from January 1- January 31 will count toward both 2022 and 2023 Tier Status earning.

Tier Credit multiplier promotion

As a welcome to MGM Rewards, all members are invited to take advantage of a limited-time 2x multiplier on Tier Credits earned at the Company’s Las Vegas resorts February 1 – April 30, 2022 (at the applicable earning rates). Tier Credits may be earned on all gaming play as well as spend on hotel accommodations, dining and spa services.

Tier Credits required remain the same for all tiers

Tier Credits required to achieve each Tier Status remain the same for all tiers with the exception of Pearl which will be lowered from 25,000 to 20,000 Tier Credits required.

MGM Rewards app

The enhanced MGM Rewards app simplifies the digital experience, allows members to easily review their tier status and benefits, and visualize how they can advance to the next tier. Play and spend are recognized as a single account, making it easy to stay, play and dine wherever and whenever members prefer.

Smart integration between MGM Rewards and BetMGM

Smart integration between MGM Rewards and BetMGM unlocks even more rewards for MGM Rewards members. Playing with BetMGM earns members digital rewards for more BetMGM online play, Tier Credits towards advancing to new MGM Rewards tiers, and access to tailored offers and real-world experiences across MGM Resorts and BetMGM.

More rewards by land, air and sea

MGM Rewards has partnered with leading brands to bring members even more rewards by land, air and sea. From perks with brands including Hyatt Hotels, Southwest Airlines and Avis Rental Cars to complimentary cruises with Royal Caribbean and Celebrity Cruise Lines. Additional partnerships with premier brands will be unveiled in the coming months.