QCI has deployed its unified gaming platform at Hard Rock Casino Rockford, the team has been trained and are actively using the tool at the new property in Rockford, Illinois.
Tim Schipper, the director of player development Hard Rock Casino Rockford, said: “When we were looking for a tool that truly covers all the important aspects of player development, we needed to look no further than QCI. QCI provides true transparency into hosts’ efforts to drive business. However, most impressive was the tech support and ease of configuration of the platform specific to our market.”
“[The QCI Host] is a powerful, long-term solution for player development departments in the gaming industry and that QCI Host has been built by gaming industry experts for gaming industry executives.”
CEO of QCI, Dr. Ralph Thomas, added: “This deployment has shown how important it is to have the right tooling even in the very early stages of a new property. Using the QCI Host Platform the Rockford team has been able to immediately connect with their high-value guests in real time. With over 1,000 users of the QCI Host product in a wide variety of property sizes, we are proud of how our proven product has meet the dynamic needs of the Hard Rock Casino Rockford.”