Gaming industry legend and Managing Director of Gaming Consultants International Neil Spencer is featured in the latest episode of Gaming Laboratories International’s web series, Illuminating Conversations.
The episode premiered today and is available for on-demand streaming now at https://gaminglabs.com/illuminatingconversations.
Perhaps best described as “a consultant’s consultant”, Spencer brings nearly 40 years of casino floor experience to his conversation with GLI President/CEO James Maida, where the pair put a sharp focus on changing consumer behaviour.
Viewers will gain critical insight into key questions, such as how has the pandemic shifted consumer behavior and the casino floor landscape, and are those changes permanent? What about new technologies like cashless, online gaming, and sports betting? And how do responsible gaming initiatives such as AML and KYC fit into it all?
Hosted by Maida, Illuminating Conversations is a monthly series of thought-provoking dialogues available on demand. The series is one more way GLI helps regulators, suppliers, and operators navigate uncharted territory, providing insights and unique perspectives from worldwide experts and empowering viewers to stay one step ahead in the ever-evolving gaming landscape. As we emerge from this challenging time, GLI remains consciously committed to providing the valuable information and education needed to help viewers mitigate risk, identify fresh opportunities, and look at challenges in new ways, ultimately with the hopes that viewers will not only increase their confidence to explore new opportunities but excel as they reach their goals.
Previous episodes are also available for viewing and have featured Eilers & Krejcik’s Gaming Principal Todd Eilers and Jamaica Betting, Gaming Lottery Commission Executive Director Vitus Evans. The next episode will feature NIGA Chairman Ernest Stevens, Jr. and is slated to air this May.