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New Code of Conduct for land-based gambling venues
By Anjali Sooknanan on November 21, 2022GamCare has announced a new Code of Conduct for land-based gambling businesses. Building on the Industry Code for the Display of Safer Gambling Information, which launched in 2020 and centred primarily on UK gambling apps and websites, the new guidance will focus on land-based gambling venues and ensure resources and support services are more accessible for those who need them. […] -
GamCare prepares for new customer interaction guidance
By Anjali Sooknanan on October 6, 2022In September, the Gambling Commission postponed the introduction of a number of new regulations for remote operators. The requirements that were set to take place, as part of the guidance associated with SR Code 3.4.3, aim to improve customer interaction processes including the need to take timely action when indicators of harm had been identified among customers. While the Commission […] -
GamCare workshop makes recommendations on unaffordable lending
By Anjali Sooknanan on September 21, 2022At present, there remains little to prevent consumers borrowing with overdrafts, loans, cash withdrawals – or riskier lines of credit such as payday loans and transfers from credit cards for gambling. To help creditors understand the impact of this issue and highlight what lenders can do to detect harmful gambling when underwriting credit products, GamCare facilitated an Insight Workshop, including […] -
SBC Summit Barcelona designs ‘Player Protection’ area
By Anjali Sooknanan on September 5, 2022Hundreds of player safety professionals will gather at SBC Summit Barcelona to share their gambling harm prevention strategies. Companies like Mindway, DealMeOut, YGAM, Betknowmore, FEJAR, Gordon Moody, GamCare, Gamban, and Epic Risk Management will be exhibiting in the dedicated ‘Player Protection’ area to share their experience designing and implementing responsible gambling strategies. Rasmus Sojmark, CEO & founder of SBC, said: […] -
UK survey reveals link between gambling losses and rising cost of living
By Anjali Sooknanan on June 24, 2022To mark its 25th anniversary year, GamCare is looking into the key issues surrounding gambling harms, from the increases in cost-of-living to cryptocurrency, to raise awareness and encourage those impacted to reach out for support. The charity has commissioned a survey with You Gov, asking a nationally representative sample of 4,000 people, across the UK, for their views on key […] -
Rank Group partners with GamCare
By Anjali Sooknanan on May 17, 2022Rank Group has partnered with GamCare for the extensive rollout of safer gambling and social responsibility training for over 1,400 colleagues. The programme will see GamCare deliver 150 days of training to Rank colleagues, kicking off later this month and running through until November. The new partnership builds on Rank’s longstanding work with GamCare which has seen colleagues working in […] -
Entain awarded Advanced Safer Gambling Standard
By Anjali Sooknanan on May 10, 2022Entain has been awarded the Advanced Safer Gambling Standard by GamCare for evidencing the highest standards of player protection and social responsibility in its UK online and land-based activities. The Safer Gambling Standard is an independent quality standard which assesses measures that businesses have put in place to protect customers from experiencing gambling-related harm. The Group is the largest operator […] -
Report finds UK’s TalkBanStop effective in reducing gambling-related harm
By Casino International on October 22, 2021Early findings released today from TalkBanStop – a partnership between GamCare, Gamban and GAMSTOP – highlights the positive impact it’s had so far in reducing gambling-related harm. TalkBanStop, a pilot for an initial 12 months, brings together practical free tools and support which can help people to stop gambling and maintain a successful recovery for anyone harmed by gambling. It […] -
Playtech awarded inaugural B2B safer gambling accreditation
By Casino International on July 27, 2021Playtech and GamCare, the UK’s leading provider of information, advice and support for anyone affected by problem gambling, have announced that Playtech has become the first recipient of GamCare’s newly developed B2B safer gambling standard. The Safer Gambling Standard is GamCare’s independent quality standard which assesses the measures businesses have put in place to protect customers from experiencing gambling related […] -
GamCare joins forces with banks to address gambling block loopholes
By Casino International on May 26, 2021GamCare hosted a sector wide Gambling Related Financial Harm (GRFH) workshop, calling for a collaborative response to close payment loopholes. The gambling support charity identified a number of ways in which gamblers who have excluded themselves from making payments to gambling operators can still deposit to online operators. Some gambling operators, not licensed in Great Britain, are misclassifying merchant codes […]
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