Leading digital KYC onboarding provider HooYu today released survey results showing that up to 30% of customers are abandoning sign-up processes with gaming operators. The report examines the onboarding problems faced by gaming operators in the UK and abroad. In the UK, abandonment is lower at 14% but doubles to 30% for non-UK onboarding journeys.  The report also examines differences […]

Leading provider of digital KYC onboarding technology, HooYu, today announces the launch of Card Check, an extension to the HooYu journey. As the industry looks to further invest in tighter AML controls, operators asked HooYu to extend the HooYu journey beyond ID document validation and facial biometrics so that customers can prove they are in possession of the correct payment […]

Leading provider of digital KYC onboarding technology, HooYu, has launched new UI and UX tools to increase success rates for gaming operators at sign-up and payout. To create a solution that would streamline the customer sign-up and the KYC process, HooYu spent months testing with leading operators. This ensured the new UI would strike the correct balance of offering best-in-class […]

Leading KYC and customer onboarding specialist, HooYu, has announced a partnership with esports betting operator, Midnite, to power their customer sign-up and KYC processes. Midnite is a UK Gambling Commission regulated esports betting operator that enables customers to watch and bet on the latest CSGO, Dota 2, and LOL matches and tournaments. Whilst esports betting has enjoyed a meteoric 2,922% […]